Frequently Asked Questions

Find instant answers about delivery slots, meal adjustments, and pause mechanics.

Delivery

What are the delivery slots?

Lunch is delivered between 11:00 AM - 2:00 PM, and dinner is delivered between 6:00 PM - 9:00 PM.

Food Quality

Is the food healthy and hygienic?

We prepare meals daily with high-quality, fresh ingredients in a sanitised clean kitchen, strictly maintaining nutrition standards.

Ordering

How do I place an order?

You can choose between subscribing to a plan or placing a customized single-day order using our "Order Now" interface.

Payment

What payment methods are accepted?

We support UPI transactions, QR Code scans, and Cash on Delivery. For UPI and QR, you will upload the confirmation screenshot for instant verification.

Subscription

Can I pause my active subscription plan?

Yes! You can pause your plan directly from the Dashboard by selecting the pause duration (up to 30 days). Your end-date will automatically extend.